Service and scheduling
For businesses built on appointments, visits, or reservations.
- Calendar and availability
- Guests and bookings with Cabibee
- Team and collaborators
- Translation in 18 languages
URBNBEE
BeeAgent
An AI agent for operating business conversations.
Handle conversations from one inbox with AI that knows your business and each customer. Prepare appointments, orders, and quotes, and hand the conversation to your team when needed.
Connected channels
Customers can write where they already write. BeeAgent keeps the thread, profile, and context in one place.
- SMS
- Messenger/Facebook
- Telegram
- Web chat
Also understandsPhotosPDFAudioLocationCustomer history
Inside the product
Your operations, on web and app.
BeeAgent responds with your business information and connects conversations to your tools. Configure operations on the web; follow up with your team in the app.
A question about services and hours, answered with the business information. Your team stays in control of the conversation.
- 1
Replies with your information
This example uses the salon's services, prices, durations and opening hours.
- 2
Your team can take over
Pause the AI for an individual conversation when a person needs to step in.
- 3
Translation in the chat
AI Translate lets you read messages in another language and view the original.
URBNBEE app
Your team, in the app too.
Conversations, orders, appointments, payment proofs and alerts in one place. Follow up on operations and handle what needs a person, away from the desk too.
- Customer profile: history, appointments, orders and notes.
- Payment proofs to approve or reject after review.
- Alerts for issues that need your team's attention.
How it works
From message to next step, without losing control
Every message has an intent. BeeAgent connects what the customer needs with your business knowledge and tools, and keeps your team informed.
01
Connect your channels
WhatsApp, Instagram, SMS, Messenger/Facebook, Email, Telegram, and web chat land in the same inbox with history by customer.
02
Learn your operation
It learns from the information you provide and uses your replies and your customers' replies in the available history. It recognizes context and intent; you keep services, prices and policies up to date.
03
Use business tools
Calendar, shop, restaurant, payments, quotes, rentals, website, and web search become available based on the tools enabled for your business.
04
Escalate when it matters
The AI can be paused by conversation. Your team reviews payments, quotes, sensitive changes, and anything that needs human judgment.
The AI serves; your team decides
Define what the agent may handle and when it should hand over. Replies and operations depend on enabled information and tools; your business reviews quotes, payment proofs and exceptions, and can pause AI for individual conversations.
Capabilities
Tools to sell, schedule, and follow up
Calendar, shop, quotes and payments connected to conversations. Your virtual agent maintains customer continuity; analytics and notifications help you see what is happening and where to step in.
Sales and payments
From inquiry to order, proposal and payment.
- Ecommerce and catalog
- Restaurant and menu
- Payments, deposits and proofs
- Quotes reviewed by your team
Operations and growth
To understand activity and build your digital presence.
- Profiles, history and analytics
- Notification center
- Custom website builder
- Calendar, shop and menu microsites
Case studies
Same agent, different work by industry
A reservation, an order, or a site visit: every business needs a different next step. Explore how BeeAgent supports the work in your industry.
Clinics
From a patient inquiry to an appointment with the right clinician.
Answer clinic questions, check availability by service and clinician, and keep appointment details ready for the front desk.
View case
Restaurants
Your restaurant menu, orders and table reservations, connected.
A digital menu, order notes, QR tables and reservations based on availability. Your team follows each order and its status.
View case
Shops
From a product question to a trackable order in your online shop.
Answer product and policy questions, guide customers to your catalog, and bring orders, payments and follow-up together for sales and support.
View caseBlog
Ideas for better operations
CRM for small businesses, practical AI and guides for sales, teams and daily operations. Ideas you can put into practice.
October 3, 2026/2 min read
What a CRM means when you don't have a sales department
You don't need a corporation to manage customer relationships. You need context, follow-up and a clear next step.
October 3, 2026/2 min read
AI for small businesses without a technical team
Your first AI project doesn't need to be ambitious. It needs to address friction someone can supervise.
October 3, 2026/2 min read
The future of small-business AI is in everyday operations
Our perspective: meaningful progress will move from impressive replies to useful, reviewable and accessible processes.
Transparent pricing
Configure what you need. Get a quote that fits.
Our list prices are the ceiling. A salesperson can evaluate discounts of up to 30% or 50%, depending on volume and commercial terms.
View pricing and contact sales
Discounts are not automatic. Confirm tools, channels, usage and terms before subscribing.
Turn the inbox into a real part of your operation.
Create the account, connect channels, and load what BeeAgent needs to know. Start with the essentials and activate tools as your team uses them.